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I have zero Dell Points and Dell Dollars on the Dell website. Is this a bug? What did I do to lose all my Dell Rewards? 😔
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Thor_ns1 - 07.18.2025 06:36:43
daddy takes naughty girls benefits away
KilikPC - 07.18.2025 06:59:16
What was the expiration date?
loyaldellcustomer - 07.18.2025 07:54:59
None of it was set to expire until next month. I just earned some Dell Points that weren't set to expire until four months from now.
dredd_0 - 07.18.2025 13:14:40
I have also had my entire balance of Dell points reduced to zero and they weren't due to expire either :(
Truth_X_ile - 07.18.2025 19:01:15
Mine are currently still there, some of which are set to expire next month, but I also made a purchase recently, if being active has a case to prevent your issue, you will likely need to contact dell about the issue & confirm/resolve it
Dimms - 07.18.2025 22:35:14
Mine are still there. I just cashed in a bunch for a JBL Flip 7, and now I've racked up a new stack.
loyaldellcustomer - 07.19.2025 01:33:28
<mention></mention>Truth_X_ile I made a purchase just a week ago which is why I am certain that I should still have a remaining balance of both Points and Dollars. My Dell Points balance is still correctly reflected on the Alienware Arena s
Fruit Punch Samurai - 07.19.2025 15:20:09
AWA does not run the Dell website. What was the explanation given to you by Dell customer service?
loyaldellcustomer - 07.21.2025 00:48:22
I have to wait until next week to contact them.

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